Email notifications
Which emails AssetTrove sends, who receives them, and how to turn reminders off.
AssetTrove sends a small number of emails. Some are essential and always sent; others are reminders people can turn off.
Essential emails
| Sent to | |
|---|---|
| Invitation, with the setup code | The person invited |
| "Do you still need this licence?" | The person who holds the licence. See Do you still need this licence? |
| Break-glass sign-in alert | All owners |
| Possible stolen session alert | The person affected |
| Webhook endpoint disabled | People who manage webhooks |
Reminders
| Sent to | |
|---|---|
| Entitlement expiring (90, 60, 30 and 7 days before) | Licence managers |
| Contract renewal notice | The contract owner, or licence managers if there's none |
Anyone can turn reminders off on their Account page. Essential emails can't be turned off.
To prevent floods, reminders are capped at 500 a day per organisation; essential emails are never held back.
For administrators
The Email notifications settings page shows a log of every email: which template, who it went to, whether it was sent, and how many attempts it took. Failed emails are retried after 1, 5 and 30 minutes. You can send yourself a test email from the same page.
For privacy, the log never stores email contents, links or setup codes.
Still have a question? Email rory@assettrove.eu and we'll get back to you.